Booking and Terms

Company

     Baja Charters is a Mexican company. It is a licensed nautical commercial charter company, and a licensed ground transportation provider.

Ground Transportation

     Subject to availability, charter and excursion guests may choose to use the ground transportation provided by the Company to our yachts and back. Pick up and return is along the Los Cabos corridor, including MOST hotel and resort lobbies. There is NO CHARGE for this service.

     Private charters include private ground transportation at no additional cost. If you would like private ground transportation to a shared tour, we are usually able to organize this for you for a flat US $350, given adequate notice.

Deposits and Payments

     To calendar a firm booking date, we require 50% of the total fee be paid 90 days in advance. If your expected charter or excursion date is less than 90 days before departure, 100% of the charter or excursion fee is due before your cruise date will be confirmed. Deposits are non-refundable. However, if your travel plans are changed for emergency reasons, we will re-schedule for a later date.

Whale Shark Activity

     Swimming with whale sharks is one of life’s great outdoor experiences. However, WE DO NOT GUARANTEE you will be able to swim with a whale shark. Four federal agencies have overlapping jurisdiction over whale shark activities. Without prior notice, agencies will close the whale shark feeding zone for research and review, even within the established legal whale shark season. The impact of fluctuating federal requirements may affect park entry, and whether guests are allowed to swim with a whale shark. When this happens, and it does from time to time without prior notice, we automatically provide a modified activity as follows: We cruise approximately an hour further north beyond the controlled whale shark area to search for whale sharks. This adds time to the excursion, the costs of which we cover. We also include visits to two or three remote beaches, bays, and coves where, weather permitting, we put out kayaks, and other non-motorized water toys. These are not legal inside the whale shark feeding zone but are legal outside that specific area. Also included is swimming with tropical fish over corals and a visit to the sea lion colony of San Rafaelito, along with an onboard chef, meals, beverages, an open bar, private bathrooms and showers, towels, snorkel equipment, a separate snorkel boat with guide, and reef-friendly sunscreen. We will provide our best efforts to deliver a high-quality experience, regardless of whether we are able to locate whale sharks.

Substitution

     The majority of our scheduled tours are done from our large and spacious sailing catamaran, or our 96’ cruising yacht. As needed, for yacht maintenance, schedule conflicts, etc., we reserve the right to use other licensed boats to fulfill a purchased activity.

Discounts

     Returning guests receive a 10% discount. Guests booking public excursions that elect to use their own ground transportation to and from Marina Palmira, receive a US $30 discount. If you are booking online, and driving on your own, the discount Promo Code is 37483.

Large Group Activities

     If you are booking a group of 20 guests or more. A minimum crew tip of 10% will be added to our standard rates.

Mexican Tax

     On 1 January 2014, the Mexican government increased the IVA tax (Sales Tax on all Mexico transactions) to 16%.

Cancellations and Rescheduling

     You may cancel your private charter or shared tour 30 days or more, prior to your activity date and reschedule anytime within a 3-year period.

COVID-19 Policy

     If your charter or shared tour is cancelled due to Covid-19 regulations or travel restrictions, we will issue you a transferable gift certificate valid for three years in money terms for the same activity, or any other of our nautical activities, and waive the rescheduling fee.

Refund Policy

     If maintenance issues, or anything within the normal control of Baja Charters, prevents you from enjoying your booked cruise date, we will provide you with an alternative date that works within your travel plans, or refund your money completely. 

     Baja Charters is not responsible for the Port Captain closing the Port, government edict, or in the case of whale shark excursions, changes in bureaucratic regulations without adequate notice. However, in these situations, we provide you with an alternative date that works within your travel plans, provide an alternative excursions, or issue you an assignable, three-year cash certificate that may be used the same as cash for the same or any future activities aboard Baja Cat, Pacifica, Marylee, or Lucky One.